Return and Refund Policy

At Oliplife, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a straightforward return and refund process.

Eligibility for Returns
You can return any item within 30 days of delivery if the following conditions are met:

The item is in its original, unused condition with all packaging intact.
The item is free from damage or wear.
Proof of purchase (receipt or order confirmation) is provided.
Return Process
To initiate a return, contact us at [email protected] or call +1 512-821-0175. Once your return request is approved, we will provide you with instructions for returning the item. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Refund Process
After we receive and inspect your returned item, you will be notified of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days and credited back to your original method of payment.

Non-Returnable Items

Custom or personalized items.
Gift cards and promotional items.
For any questions or concerns regarding returns, feel free to contact us at [email protected] or +1 512-821-0175.

Contact Us

Oliplife
Address: 4147 Brentwood Drive, Austin, Texas, United States
Phone: +1 512-821-0175
Email: [email protected]
Website: oliplife.com

Thank you for shopping at Oliplife, your trusted source for authentic nón lá.